BG SyncEV Logo

Installation of your new BG SyncEV charger is as easy as 1-2-3

Step 2

We'll contact you with confirmation of an initial survey and to discuss installation dates.

Step 3

Install and charge!

Standard installation

95% of customers are covered by our standard installation.

What's included?

1

A 3 hour installation slot (Most installs take just over 2 hours)

2

Fitting of your charger on a brick or plaster wall, or another suitable permanent structure

3

Cable run through a single exterior wall next to your meter/consumer unit

4

Up to 10 metres of black cable, clipped externally between the distribution board and charger

View our terms and conditions for further information

What happens if my survey shows non-standard installation?

In most cases we can still carry out the installation of your charger. We will assess the extra requirements needed and provide a no obligation quote for the additional works.

Your installation

We aim to make your installation a stress free and seamless experience, with each standard install taking less than two hours to complete.

Your BG SyncEV specialist

All specialists are vetted and approved by BG SyncEV, they are fully qualified electricians with additional qualifications and training specific to EV charging.

Your BG SyncEV specialist

Pre-arrival

Your specialist will confirm their arrival time in advance.

Pre-arrival

Pre-install

We will discuss with you the best position to fix your charger based on the location of your consumer unit and how you park your car

pre-install

Installation

Cabling will be run from your consumer unit and your charger fixed to the wall. We will then activate the charger and connect it to your Wi-Fi (2.4GHz band only) and the SyncEV app

installation

Training and demonstration

training

FAQs

95% of customers are covered by our standard installation.

What’s included?

  1. A two hour installation slot (Most installs take just over one hour)
  2. Fitting of your charger on a brick or plaster wall, or another suitable permanent structure
  3. Cable run through a single exterior wall next to your meter/consumer unit
  4. Up to 10 metres of black cable, clipped externally between the distribution board and charger

We ask the following for all new installations - but don't worry if you can't answer all questions, our experts will conduct a full survey before starting work:

  • Do you have private off-street parking to install your EV charge point, where the cable will not run across a public footpath? (please send a photo)
  • Confirm that you have strong mobile or WIFI signal at the install location
  • Confirm the size of your main cut-out fuse (located in the electricity meter box on your property. This is normally on the outside wall or under-stairs (please send a photo)
  • Do you have a looped service? (please send a photo)
  • Your MPAN number (meter point reference number)
  • Do you have main bonding to your gas and water supplies? (please send a photo)
  • Is there space in your existing consumer unit / fuse box? (please send a photo of the existing consumer unit and the space surrounding it).
  • Where do you need the charge point located?
  • Will the charge point be located within 10 metres of the consumer unit? Specify the approximate distance (please send a photo). Runs of over 10 metres are possible but will incur additional cost.

In most cases we can still carry out the installation of your charger. We will assess the extra requirements needed and provide a no obligation quote for the additional works.

It may seem obvious, but the charger should be sited where you park your EV, this could be a private driveway to the side or front of your property, or garage. When positioning, think about where the cable plugs in to your car (is it at the front, side, at the back?) and how you intended to park your car - do you prefer to reverse or drive in-to your driveway? Lastly, think about where the cable will lay when connected to your car. Ideally the cable shouldn't present a trip hazard, or block gates/access.

Further questions? Visit our FAQ’s page to find out more