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Frequently asked questions

Your items will be despatched on a Next Working Day service provided your order is received by 2pm Monday - Friday. Weekend orders will be despatched the following Monday for delivery on the Tuesday.
Bank Holiday orders will be processed and despatched on the first working day after the Bank Holiday.

All major credit and debit cards ar accepted, along with Apple Pay and Google Pay.

Payments are dealt with securley through Shopify.

Currently we do not support payment for PayPal.

VAT will be charged at the UK standard rate of 20%

Yes, transacitons are dealt with securley through Shopify - a globally regognised trusted for e-commerce.

Payments will show as "BG SYNCEV (SHOPIFY)" on your statements.